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Kung Hei Fat Choy for the year of Ox! /Chinese New Year in New Normal Style
The aftermath of “Mess up the quality of customer”
Coaching from Sub Zero — fighting against COVID-19 with Zoom / Autumn-Winter 2020–2021 / Week 13
This week, inspired by my communication with my friend in Hong Kong.
My journey with Hong Kong started in the year 2002 and met one of my best friends there and that encounter helps me to explore a much wider world and asks me to spend always quite occupied Chinese New Year for already 19 years. But! I spent quality time with that friend from Hong Kong last Chinese New Year, This week has been the first “quiet week” for me. Indeed, sent some important message to that friend and he responded quickly as he may have also a quiet week this week, I guest.
COVID 19 pandemic has changed the landscape of the hospitality and service industry globally.
Finding still some hotels in Kyoto and Hakone have been closed for more than 2 months, and we found many hotels in Kyoto and Tokyo discounted the room rate and the customer preference has been changed.
She is my long time friend, station in Hong Kong, and one of the top hoteliers in Asia. Still remembered that…